HERE ARE SOME FREQUENTLY ASKED QUESTIONS,
CAN’T FIND WHAT YOU ARE LOOKING FOR?
PLEASE CALL US ON 01698 299840 OR EMAIL US ON [email protected]
Leave the bin in the same place you leave it for the council, make sure it doesnt cause any obstructions and is easily accessible for the driver
Between 7am & 7pm. We plan our routes so we arent passing anyone so it really just depends where you are on the list
We will not lift any bins with concrete, soil, sand, bricks, rubble, stones, plaster, plasterboard, cement or ceramics. We will also not lift any bins containing hazardous waste or anything hot or combustible that could cause a fire
No, we charge £2 per bin bag. We will only take these if it is agreed prior to uplift.
We will empty your recycling bins if they are contaminated and the council wont lift them. This gives you a fresh start to the recycling again
Just contact us directly to let us know and we will try and help.
No, anyone with any disabilities/elderly that isn’t able to pull the bin out we will do it for them and put it back where we found it. Just let us know in advance.
If you haven’t setup recurring payments, payment will need to be made on the day either via bank transfer or cash to our drivers.